Today I was out in North Dallas. These evening when I came home my wife asked me an unusual question. (I know they guys reading this are sweating ... thoughts running thru their minds.. Did he forget an anniversary?... oh man, I bet it was a Birthday! ..LOL) No nothing that drastic but my wife said when you go up to peoples doors do you knock real loud if they don't come to the door right away? I said No... I actually confirm the day before with a 15 minute arrival time and then I always knock or ring the bell then I take a step back so when they open the door I am not right in their face. I asked why she was asking me this? She said today the guy came out to look at the water heater. I said wait I cancelled that appointment last night.
She said well he drove up and I seen the truck but I really didn't know who it was. Then they didn't knock but banged on the door. My Labrador Storm was barking like crazy she said but the guy kept banging on the door. Through the door she asked who it was and he said I'm here for the water heater.
She put storm up and opened the door to tell him that I had already fixed it but he just walked in while asking where is it? She explained it's off the laundry room but my husband fixed it and before she could say anything else he went walking in the direction she pointed. My wife went to the bedroom and grabbed my pistol I keep on top of the dresser and tucked it behind her back.
The guy looked at the water heater and said the status light is blinking it's fine. Then he walked to the kitchen sink, washed his hands and then left. She said it was literally the most odd experience ever.
I try to learn from things like this so I never make my customers feel awkward because that is a terrible feeling!
Dallas Bathtub Refinishing Established 1991. Owner / Operated.